Billabong Reviews

I consulted this site AFTER I placed and order for a wetsuit for my 11-year-old, since I had never ordered from Billabong before. Once I read the reviews, I immediately got worried. Fast forward about two weeks and I felt I should weigh in since my experience was the complete opposite. Not sure what happened at the beginning of COVID but its October now and my daughter's wetsuit came in about 3 days which is excellent. I must have miscalculated the size - or she is growing too fast - and we had to return it since the arms were painfully tight. Billabong received the return in about 5 days and refunded me about 2 or 3 days after that. Customer service was also excellent. Whenever I emailed them, they replied promptly. I will say we had to go with another wetsuit from Amazon ultimately which seems to be working out, but this was because we were in a hurry not because Billabong's quality was not there. I really liked the wetsuit Billabong sent a lot better and I believe Billabongs was higher quality. We just did not have time to wait for the refund then reorder. Overall, 5-star company in my opinion. I will buy from them again for sure!

I love love love my swim suit and it fits perfectly, it came in 5 days which was pretty quick. I would definitely recommend buying from here if you want a really cute and long lasting swim suit, but be be careful it gets pricey quickly. The bikini that i bought cost 70 dollars. I also really recommend Billabong for surfers, the material is wonderful and the bathing suits stay on.